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Director
With around 15 years of extensive experience in operations and management, Madhusha Dilhani has built a successful career across Sri Lanka, the UAE, and the United States. Her expertise spans strategic planning, team leadership, and process optimization, making her a valuable asset in driving organizational efficiency and growth. Her international exposure and deep understanding of diverse work environments allow her to adapt seamlessly and deliver results in any setting.
At MKM Global Trading , we specialize in delivering high-quality Business Process Outsourcing (BPO) services tailored to meet the unique needs of our global clients. From customer support and data management to back-office operations and technical assistance, we are committed to driving efficiency, accuracy, and service excellence.
What truly sets us apart is our people-first culture. We believe that our employees are the foundation of our success. As part of our team, you’ll experience a supportive and inclusive work environment where growth, learning, and career development are truly valued. We invest in our people—because when our employees thrive, our clients succeed.
Head of Operations
With over 12 years of proven experience in operations and management, Nathasha Samarasinghe holds the position of Head of Operations. The role encompasses strategic planning, process optimization, and cross-functional team leadership across diverse markets including Sri Lanka, the UAE, and the United States. With a strong focus on efficiency, innovation, and sustainable growth, this leadership position ensures smooth organizational performance and continuous improvement in dynamic business environments.
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At MKM Global, we provide comprehensive management services. With global support teams spanning the USA, China, and Dubai, we ensure a seamless experience for our clients.
No. 821, Thalangama North, Malabe 10115
Monday – Saturday: Open 24 Hours
Sunday: Closed
